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Digital Analytics

Glossary Terms for Digital Analytics

Core Concepts

  • Digital Analytics: The process of collecting and analyzing data to understand website traffic and user behavior.
  • Web Analytics: A subset of digital analytics that focuses specifically on website data.
  • Data-Driven Decision Making: Making informed decisions based on data analysis.

Key Metrics

  • Website Traffic: The number of visitors to a website.
  • Pageviews: The number of times pages on a website are viewed.
  • Bounce Rate: The percentage of visitors who leave a website after viewing only one page.
  • Time on Site: The average amount of time visitors spend on a website.
  • Conversion Rate: The percentage of website visitors who take a desired action (e.g., making a purchase).
  • Customer Acquisition Cost (CAC): The cost of acquiring a new customer.
  • Customer Lifetime Value (CLTV): The total revenue a customer generates over their lifetime.

Data Sources

  • Server Logs: Records of website activity stored on a server.
  • Website Analytics Tools: Software for collecting and analyzing website data (e.g., Google Analytics, Adobe Analytics).
  • Social Media Analytics: Analyzing data from social media platforms.
  • Email Marketing Analytics: Measuring the effectiveness of email marketing campaigns.

Data Analysis Techniques

  • Segmentation: Dividing data into smaller groups to identify trends.
  • Funnel Analysis: Analyzing the steps visitors take to complete a conversion.
  • Cohort Analysis: Analyzing groups of users who share similar characteristics.
  • A/B Testing: Testing different versions of a webpage or element to see which performs better.

Related Terms

  • Data Visualization: Presenting data in a clear and understandable format.
  • Data-Driven Marketing: Using data to inform marketing decisions.
  • Attribution Modeling: Determining which marketing channels contribute to conversions.
  • Big Data: Large datasets that are difficult to process with traditional data processing tools.